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Cookie Policy

This policy explains every cookie and similar technology we use, the purpose behind each, and how you can manage your preferences at any time.

Last updated: 8 May 2026

1. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They allow the site to recognise your device on subsequent visits and remember information such as your preferences or the contents of your shopping cart.

We also use similar technologies such as local storage (for keeping your cookie consent decision) and session storage (temporary data that is cleared when you close your browser tab). Collectively, we refer to all these as “cookies” in this policy.

2. How We Use Cookies

We use cookies to:

  • Keep you signed in securely across pages.
  • Protect against Cross-Site Request Forgery (CSRF) attacks.
  • Remember your shopping cart between sessions.
  • Personalise your experience (language, recently viewed products).
  • Understand how visitors use our site and improve performance.
  • Deliver relevant advertising (only with your consent).

Cookies in categories 2–4 above are only set after you have given explicit consent through our cookie banner. You may update your preferences at any time using the button below.

3. Strictly Necessary Cookies

Always Active — Cannot Be Disabled

These cookies are essential for our website to function and cannot be switched off. They do not collect data that could be used to track you for marketing purposes and are set only in response to your actions.

Cookie / KeyPurposeDuration
accessTokenAuthenticates your login session (HttpOnly cookie)15 minutes
refreshTokenRenews your login session automatically (HttpOnly cookie)7 days
csrfTokenPrevents Cross-Site Request Forgery attacksSession
cart (localStorage)Saves items in your shopping cart for guest users30 days
emore_cookie_consent (localStorage)Stores your cookie consent decision so we don't ask repeatedlyPersistent

4. Functional Cookies

Requires Consent

Functional cookies enable enhanced features and personalisation. Disabling them may reduce the quality of services you experience but will not prevent core functionality.

Cookie / KeyPurposeDuration
recently_viewed (localStorage)Remembers the last 10 products you viewed for the “Recently Viewed” section30 days
ui_preferences (localStorage)Stores display preferences such as grid vs. list view1 year
wishlist_syncSynchronises wishlist state between devices when logged inSession

5. Analytics & Performance Cookies

Requires Consent

Analytics cookies allow us to count visits and traffic sources so we can measure and improve site performance. All information collected is aggregated and therefore anonymous — we cannot identify you from analytics data alone.

ProviderCookiePurposeDuration
Google Analytics 4_gaDistinguishes users (client ID)2 years
Google Analytics 4_ga_*Session state for GA42 years
Google Analytics 4_gidDistinguishes users within a 24-hour window24 hours
Internal metricsperf_beacon (localStorage)Tracks Core Web Vitals for performance monitoringSession

Google Analytics is operated by Google LLC. Their privacy policy is available at policies.google.com/privacy.

6. Marketing & Advertising Cookies

Requires Consent

Marketing cookies are used to build a profile of your interests and show you relevant ads on other websites. They do not directly store personal information but uniquely identify your browser. Disabling them means you will see less targeted advertising — you will still see ads, but they will be less relevant to you.

ProviderCookiePurposeDuration
Meta (Facebook)_fbpFacebook Pixel — tracks conversions from Facebook ads90 days
Meta (Facebook)_fbcStores Facebook click ID for attribution90 days
Google Ads_gcl_auGoogle Ads conversion linker90 days
Google AdsIDE (doubleclick.net)Used for remarketing via Google Display Network1 year

7. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies and their use is governed by the respective third party's privacy policy.

Third PartyPurposePrivacy Policy
Google LLC (OAuth)Social sign-in authenticationhttps://policies.google.com/privacy
Google LLC (Analytics)Usage and performance analyticshttps://policies.google.com/privacy
Meta PlatformsAdvertising and conversion trackinghttps://www.facebook.com/privacy/policy
PayHerePayment processing (Sri Lanka)https://www.payhere.lk/privacy-policy
Stripe Inc.International payment processinghttps://stripe.com/privacy

8. Your Choices & Consent Management

You have full control over which non-essential cookies we set. When you first visit our site, a cookie consent banner is displayed — you can choose to:

  • Accept All — enable all cookie categories.
  • Reject All — disable all non-essential cookies.
  • Customize — select exactly which categories you allow.

You can change your mind at any time by clicking the button below or the “Cookie Settings” link in our footer. Changes take effect immediately — no page reload required.

Important: Withdrawing consent for a cookie category will prevent new cookies in that category from being set, but it may not immediately remove cookies already placed on your device. To remove existing cookies, please use your browser's “Clear cookies” function (see Section 9).

9. Browser Controls

In addition to our consent manager, you can control cookies through your browser settings. Note that disabling all cookies may break core site functionality such as login and checkout.

You can also opt out of interest-based advertising at youronlinechoices.eu (EU) or optout.aboutads.info (US).

10. Changes to This Policy

We may update this Cookie Policy to reflect changes in technology, regulation, or our data practices. When we make material changes, we will update the “Last updated” date and, where appropriate, notify you via email or on-site banner. The cookie consent version number will be incremented — if your stored consent is for an older version, our banner will re-appear to collect fresh consent.

11. Contact Us

If you have any questions about this Cookie Policy or how we handle your data, please contact us:

Data Controller: SoftlaneIT (Pvt) Ltd — trading as Emore
Address: No. 45, Galle Road, Colombo 03, Sri Lanka
Privacy enquiries: [email protected]
General support: Contact form
Full privacy information: Privacy Policy